Terms of Service

Effective Date: November 8, 2026

Welcome to Werns. These Terms of Service (“Terms”) govern your access to and use of wernsdecor.com (the “Website”) and any purchase you make from Werns (“Werns,” “we,” “us,” or “our”). Please read them carefully before using the Website.

By accessing the Website or placing an order, you agree to be bound by these Terms, our Privacy Policy, our Refund and Return Policy, and our Payment Policy. If you do not agree, please do not use the Website.

1. Eligibility

You must be at least 18 years old, or the age of majority in your location, to place an order on the Website. If you are under that age, you may use the Website only with the involvement and consent of a parent or legal guardian. By using the Website, you confirm that you meet these requirements and that the information you provide is accurate.

2. Your Account

You may be able to create an account on the Website. If you do, you are responsible for keeping your login details confidential and for all activity that happens under your account. Please notify us immediately at support@wernsdecor.com if you suspect unauthorized use. Werns may suspend or close accounts that violate these Terms or that we reasonably believe have been compromised or used for fraud.

3. Products and Descriptions

Werns sells home decor products, including lighting, vases, and decorative items. We try to display our products, colors, dimensions, and finishes as accurately as possible. However:

  • Colors may look slightly different on your screen because of display settings and lighting.
  • Many items are handcrafted or made from natural or artisan materials, so small variations in finish, shape, or color are normal and are not defects.
  • Dimensions and weights are approximate.
  • Product images are for illustration, and styling props shown in photos are not included unless stated.

Werns reserves the right to limit quantities, discontinue products, or change product details at any time without notice.

4. Pricing and Payment

Prices are shown in US dollars unless stated otherwise and may change at any time without notice. The price that applies to your order is the price shown when you complete checkout. Payment is due in full at the time of order, and you authorize Werns and our payment processors to charge your chosen payment method. Taxes, shipping, and (for international orders) duties and customs fees are described in our Payment Policy.

If a product or shipping price is listed incorrectly due to an error, Werns may correct the error and either contact you to confirm the corrected price or cancel the order and issue a full refund.

5. Orders and Acceptance

Placing an order is an offer to buy. Your order is accepted only when Werns sends you an order confirmation email or ships the item. We may refuse or cancel any order, in whole or in part, for reasons including product unavailability, pricing or listing errors, suspected fraud, payment problems, or violation of these Terms. If we cancel an order after payment, we will refund the amount charged.

6. Shipping and Delivery

Werns ships to many locations worldwide. Estimated delivery times are provided for convenience only and are not guaranteed, as delays can occur due to carriers, customs, weather, holidays, or other factors outside our control. Risk of loss passes to you once the carrier delivers the order to the address you provided. Please make sure your shipping address is correct and complete, since Werns is not responsible for orders delivered to an incorrect address you entered.

For international orders, you are responsible for any import duties, customs fees, and local taxes charged by your country.

7. Returns and Refunds

Returns, refunds, and exchanges are governed by our Refund and Return Policy, which forms part of these Terms.

8. Product Use and Safety

Some Werns products, such as lighting, are electrical items. To use them safely, you agree to:

  • Read and follow all instructions and warnings included with the product
  • Use the correct bulb type and wattage, and a power supply suited to your local voltage and plug type
  • Use a qualified electrician for any hardwiring or installation if you are not experienced
  • Keep products away from water, heat sources, and young children unless the product is designed for such use
  • Stop using any product that appears damaged, overheats, or malfunctions

Decorative items such as vases may be fragile and should be handled with care. Werns is not responsible for injury or damage resulting from improper installation, misuse, or failure to follow product instructions.

9. Intellectual Property

All content on the Website, including the Werns name and logo, text, product descriptions, images, photographs, graphics, designs, and layout, is owned by or licensed to Werns and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, republish, or use any of this content for commercial purposes without our prior written permission. You may view and print pages from the Website for your personal, non-commercial use only.

10. Acceptable Use

You agree not to use the Website to:

  • Break any law or regulation or infringe the rights of others
  • Submit false, misleading, or fraudulent information or use payment methods you are not authorized to use
  • Attempt to gain unauthorized access to the Website, our systems, or other users’ accounts
  • Introduce viruses, malware, or any harmful code
  • Use bots, scrapers, or automated tools to collect data from the Website without our permission
  • Interfere with or disrupt the Website’s operation or security
  • Resell our products or use the Website for any commercial purpose without our written consent

11. Reviews and User Content

If you submit a review, comment, photo, or other content to the Website (“User Content”), you confirm that you own it or have the right to share it, and that it is truthful and does not violate any law or third-party rights. You grant Werns a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, display, and distribute your User Content in connection with the Website and our marketing. Werns may remove any User Content that we consider unlawful, offensive, misleading, or otherwise inappropriate.

12. Third-Party Links and Services

The Website may contain links to third-party websites or use third-party services such as payment processors and shipping carriers. Werns does not control and is not responsible for the content, policies, or practices of any third party. Your use of third-party sites and services is at your own risk and subject to their terms.

13. Disclaimer of Warranties

The Website and all products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Werns makes no warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Website will be uninterrupted, secure, or error-free. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, Werns and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from or related to your use of the Website or our products. Our total liability for any claim connected to your order or the Website will not exceed the amount you paid to Werns for the order that gave rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to defend, indemnify, and hold harmless Werns and its owners, employees, and partners from any claims, losses, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Website, or your violation of any law or the rights of another person.

16. Termination

Werns may suspend or terminate your access to the Website at any time, without notice, if we believe you have violated these Terms or if we need to protect the Website, our customers, or our business. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and indemnification, will continue to apply.

17. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which Werns is established, without regard to its conflict of law rules. Before starting any formal proceeding, we encourage you to contact us first so we can try to resolve the issue informally. If we cannot, any dispute will be resolved in the courts of that jurisdiction, except where your local consumer protection laws give you the right to bring a claim in your own country.

18. General Terms

  • Entire agreement: These Terms, together with our other published policies, are the entire agreement between you and Werns about the Website.
  • Severability: If any part of these Terms is found to be unenforceable, the remaining parts stay in effect.
  • No waiver: If Werns does not enforce any right or provision, that is not a waiver of it.
  • Assignment: You may not transfer your rights under these Terms without our consent. Werns may transfer its rights to a successor or affiliate.

19. Contact Us

If you have any questions about these Terms, please contact Werns:

20. Changes to These Terms

Werns may update these Terms from time to time. The updated version will be posted on this page with a revised Effective Date. Your continued use of the Website after changes are posted means you accept the updated Terms. Changes apply to orders placed after the update.