Privacy Policy

Effective Date: November 8, 2026

Werns (“Werns,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our website, wernsdecor.com (the “Website”), or otherwise interact with us.

By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

Information You Provide to Us

We collect information you give us directly, including when you place an order, create an account, subscribe to our newsletter, contact us, or leave a review. This may include:

Your name, email address, and phone number
Billing and shipping addresses
Order details and purchase history
Account login details (username and password)
Messages, inquiries, and any other information you choose to send us

Payment Information

Payments on the Website are processed by secure third-party payment providers. Werns does not store your full credit or debit card number on our servers. Your payment details are handled directly by the payment provider under its own privacy and security practices.

Information Collected Automatically

When you visit the Website, we and our service providers automatically collect certain technical information, including:

IP address and approximate location
Browser type, device type, and operating system
Pages viewed, links clicked, and time spent on the Website
Referring website or search terms that brought you to us
Cookie and similar identifier data

2. How We Use Your Information

Werns uses your information to:

Process, fulfill, and deliver your orders
Send order confirmations, shipping updates, and invoices
Provide customer support and respond to your inquiries
Manage your account and personalize your shopping experience
Send newsletters, promotions, and offers (where permitted and with your consent where required)
Improve the Website, our products, and our services
Detect, prevent, and investigate fraud, abuse, and security incidents
Comply with legal obligations and enforce our terms

3. Cookies and Tracking Technologies

Werns uses cookies and similar technologies to keep the Website working properly, remember your cart and preferences, understand how visitors use the Website, and measure the performance of our marketing.

The types of cookies we may use include:

Essential cookies: required for core functions such as the shopping cart, checkout, and account login.
Analytics cookies: help us understand how visitors interact with the Website so we can improve it.
Advertising and marketing cookies: help us measure campaigns and show relevant ads on other platforms.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the Website functions, including your ability to complete a purchase.

4. How We Share Your Information

Werns does not sell your personal information. We share your information only in the following circumstances:

Service providers: trusted third parties that help us operate the Website and our business, such as payment processors, shipping and delivery carriers, web hosting providers, email and marketing platforms, analytics providers, and customer support tools. They may only use your information to perform services for us.
Legal and safety reasons: when required by law, court order, or government request, or when necessary to protect the rights, property, or safety of Werns, our customers, or others.
Business transfers: if Werns is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
With your consent: in any other case where you have agreed to the sharing.

5. Third-Party Websites

The Website may contain links to third-party websites or services. Werns is not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of every website you visit.

6. Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this Privacy Policy, including to complete orders, provide support, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

7. Data Security

Werns takes reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration, including the use of SSL encryption on the Website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing
Request a portable copy of your information
Withdraw consent at any time where we rely on consent
Opt out of marketing emails by clicking the “unsubscribe” link in any message or by contacting us

To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before processing your request.

9. Visitors from the European Economic Area and United Kingdom

If you are located in the European Economic Area (EEA) or the United Kingdom, Werns processes your personal information based on one or more of the following legal grounds: performance of a contract (such as fulfilling your order), our legitimate interests (such as improving our services and preventing fraud), compliance with legal obligations, and your consent (such as for marketing communications). You also have the right to lodge a complaint with your local data protection authority.

10. California Privacy Rights

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion of your personal information; to correct inaccurate information; and to not be discriminated against for exercising your privacy rights. Werns does not sell or share your personal information for cross-context behavioral advertising in exchange for money. To make a request, please contact us using the details in Section 13.

11. International Data Transfers

Werns serves customers worldwide, and your information may be transferred to, stored, and processed in countries other than your own, including countries that may have different data protection laws. Where required, we take appropriate steps to ensure your information remains protected in accordance with this Privacy Policy.

12. Children’s Privacy

The Website is not directed to children under the age of 13, and Werns does not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact Werns:

Website: wernsdecor.com
Email: support@wernsdecor.com

14. Changes to This Privacy Policy

Werns may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will post the updated version on this page and revise the Effective Date above. We encourage you to review this page periodically. Your continued use of the Website after any changes means you accept the updated Privacy Policy.